We’ve received your request and will be in touch soon!
If you submitted a warranty request we will review and contact you with in 2 business days. If you would like to speak to a warranty representative please call (800) 883-2301 during business hours. In the event of a life threatening emergency call 911, if you have an after-hours emergency please call our after-hours number (listed below).
Normal business hours: Monday – Friday from 8:00 am – 5:00 pm
WestWind Homes C.A.Re Team will provide after-hours assistance with emergencies such as (defined by the limited warranty emergency’ section of the Home Owner’s Manual).
- Total loss of heat when outside temperatures are below 55 degrees Fahrenheit.
- Total loss of air conditioning when the outside temperature is above 80 degrees Fahrenheit.
- Total loss of electricity (check with the utility company for outages prior to calling WestWind Homes or an electrician).
- Total loss of water (check with the utility company for outages prior to calling WestWind Homes).
- Plumbing leak that requires the entire water supply to shut off to avoid serious damage to the home or its contents.
- Gas leak (contact your utility company or plumber if the leak is at the furnace or water heater supply lines).
After-hours C.A.Re team number:
- If you live in the Laredo TX area please call: (956) 415-0444
- If you live in the Rio Grande Valley area please call: (956) 351-6660